How our service works

A considered approach to styling your home.

A home styling consultation begins with an understanding of your space. Share the details, photographs and ideas that matter to you, and we will use that information to prepare practical recommendations for your home.

01
Everything is handled remotely From the initial enquiry to the finished recommendations, communication takes place through submitted information and written correspondence.
A carefully arranged contemporary living room
Our approach Understand the room. Consider the details. Plan the next steps.
01Information-led consultation
02Recommendations shaped around your space
03Written digital delivery
The consultation process

From your first enquiry to a practical styling plan.

Each project follows a clear sequence. The scope, fee and expected delivery period are confirmed before the consultation work begins.

01

Tell us about your property

Begin by describing the room or rooms you would like help with. Include the type of property, the areas involved, what you would like to improve and any particular questions you want the consultation to address. You can also share your preferred style, practical requirements and approximate budget for any changes you are considering.

Your part Submit an enquiry with an outline of your property, requirements and preferred consultation.
02

Provide photographs and room information

We may ask for photographs, room measurements, a floor plan if available, and details of existing furniture or features that need to remain. These materials help us understand the layout, proportions, natural light and practical limitations of the space.

Your part Send the relevant images, measurements and supporting information requested for your project.
03

Confirm the consultation scope

We review the information provided and clarify any points that may affect the work. Before proceeding, you will receive confirmation of the agreed service, the areas covered, the deliverables, the applicable fee and the estimated working-day delivery period.

What is agreed Service scope, fee, required materials, delivery format and expected timetable.
04

We prepare your recommendations

Once the agreed information is complete and the service arrangements are confirmed, we consider the requirements and prepare recommendations within the agreed scope. Depending on the service selected, this may cover furniture positioning, room balance, colour direction, property presentation or priorities across several rooms.

Our part Review the submitted information and prepare tailored written styling advice.
05

Receive your digital consultation

Your completed work is sent electronically using the agreed delivery method. Depending on the service, this may be a written report, a room-by-room recommendation document, colour references, a priority list or a simple illustrative layout concept.

What you receive Digital consultation materials prepared for the property and requirements discussed.
06

Review the advice and plan your next steps

You can review the recommendations at your own pace and decide which suggestions are suitable for your circumstances. Where follow-up clarification is included in the agreed service, you can send questions through written correspondence.

Your next step Consider the recommendations and independently arrange any purchases or physical changes you choose to make.
Before you get started

What to prepare for your consultation.

You do not need a professionally prepared floor plan or a complete design brief. Clear, useful information is more important than presentation. The more accurately you describe the space, the better we can understand the context of your request.

A note on measurements Please provide measurements where available and identify any dimensions that are approximate. Recommendations based on customer-supplied information should be checked against the actual room before furniture or other items are purchased.
01
Photographs of the room

Take clear photographs from different corners where possible. Include windows, doors, fixed features and the main furniture pieces.

02
Room dimensions and layout

Share approximate room length, width and ceiling height if known. A simple floor plan or hand-drawn layout can also help.

03
Existing furniture and features

Identify the furniture, fittings or architectural features you intend to keep, as well as anything that creates a practical limitation.

04
Your style preferences

Describe colours, materials, moods or interior styles you like. Reference images are welcome if they help explain your preferences.

05
Your priorities and intended use

Explain how the room is used, what currently feels unsuitable and what you would most like to improve.

06
Practical considerations

Mention relevant budget expectations, storage needs, household routines or other requirements that should inform the advice.

The finished work

Advice you can refer to, room by room.

The format depends on the consultation selected. The aim is to provide clear written guidance that brings the agreed ideas together and gives you a useful reference when considering changes to your home.

Interior styling details in a thoughtfully arranged room
Digital consultation materials

A considered set of recommendations for your space.

Your deliverable is prepared according to the confirmed service scope. It may include some or all of the following, where relevant to the consultation.

Written styling advice Furniture arrangement guidance Colour direction and references Room-specific observations Priority action points Simple layout concepts, if agreed Multi-room recommendations Practical next-step guidance
Timing and communication

A clear timetable from the outset.

Each service has an estimated preparation period. The applicable timeframe is confirmed with the agreed scope before work begins. We use written communication so that the project details and recommendations can be reviewed clearly.

Working days

The estimated period is stated in the service details and confirmed for your consultation.

When timing starts

The preparation period begins once the required information has been received and the service scope is confirmed.

Missing information

If important details are missing or unclear, we may contact you for clarification before proceeding.

Written correspondence

Enquiries, clarification and delivery are handled remotely. Fixed video meetings and property visits are not part of this service.

Understanding the service

What our home styling consultation covers.

Our role is to provide styling guidance based on the information you supply. Keeping the scope clear helps you understand what is included and what will remain your responsibility.

Included in the consultation

  • Review of customer-supplied room information and photographs.
  • Written home styling recommendations within the agreed scope.
  • Furniture layout and room arrangement guidance where relevant.
  • Colour scheme suggestions and digital colour references where relevant.
  • Property presentation observations and practical priorities.
  • Digital reports and supporting materials specified for the service.
  • Written follow-up clarification where included in the agreed service.

Not included in the consultation

  • Property visits, on-site measurements or in-person appointments.
  • Furniture, furnishings, accessories or physical samples supplied for purchase.
  • Shopping, sourcing, procurement or purchasing on your behalf.
  • Interior construction drawings, architectural or structural design.
  • Building work, decoration, installation, assembly or room styling on site.
  • Property valuation, estate agency or investment advice.
  • Guarantees of property value, sale price, rental performance or other market outcomes.
A few useful details

Questions before you begin.

A little more information about how the remote consultation works and what to expect.

Do I need to arrange a video call?

No. The service is delivered remotely through the information you submit and written communication. Fixed video meetings are not required.

Can I request advice for more than one room?

Yes. Multi-room consultations are available. The number of rooms and the work included will depend on the service selected and the scope confirmed before the consultation begins.

What if I do not have a floor plan?

A formal floor plan is not essential for every consultation. Photographs, approximate measurements and a written description may be sufficient for some types of advice. We will clarify what is needed for your chosen service.

Will you choose and buy furniture for me?

No. We provide styling advice and recommendations, but do not supply products, purchase items or act as a procurement service. Any purchases are arranged independently by you.

How will I receive the completed work?

The consultation materials are delivered electronically using the method agreed for your service. The exact documents and supporting materials depend on the confirmed scope.

When will my delivery period begin?

The estimated working-day period begins after the required information has been received and the consultation scope has been confirmed. If further details are needed, we will contact you in writing.

Can I ask questions after receiving the recommendations?

Follow-up clarification is available where it forms part of the agreed service. Any additional work outside the original scope will be discussed separately before it is undertaken.

Start with your space

Have a room in mind? Tell us what you would like to improve.

Share an outline of your property and the type of guidance you are looking for. We can then review your enquiry and clarify the appropriate consultation scope.

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