Cookie
Policy

Cookies are small text files that a website may place on your computer, tablet or mobile device when you visit it. They allow the website to recognise a device or retain certain information about a browsing session or a previous visit.

Similar technologies may also store information on, or access information from, your device. These can include local storage, session storage and other browser-based technologies.

Some technologies operate only while your browser remains open. Others may remain on your device for a defined period or until you remove them.

Our website provides information about home styling consultation services and allows visitors to contact us with enquiries. Cookies and similar technologies may be used to support the operation and presentation of these website functions.

Depending on the technologies enabled on the website, their purposes may include:

• Supporting website security and reliable page delivery.
• Maintaining essential website functions and form-related operations.
• Remembering cookie preferences selected by visitors.
• Understanding general website usage and page performance, where optional analytics are enabled.
• Supporting embedded content or external services, where these are used and permitted.

We do not treat every cookie as essential. Technologies that are not strictly necessary for a function requested by a visitor will only be activated where the required consent has been obtained.

Strictly necessary technologies

These technologies are required for a function requested by the visitor or for the secure and reliable operation of the website. They may support basic navigation, security, session handling or the operation of a requested form.

Where a technology meets the applicable legal exemption for strict necessity, consent is not required. We still aim to explain its purpose clearly.

Preference technologies

These technologies may remember choices such as cookie preferences or other website settings. Where a preference technology is not strictly necessary to provide a function requested by you, it will only be used with the required consent.

Analytics technologies

If analytics tools are enabled, they may collect information about how visitors interact with website pages, such as page views, navigation patterns, device or browser information and general performance data.

Analytics technologies are not automatically considered essential. They will only be activated after the required consent has been obtained.

Third-party and embedded content technologies

Certain website features may rely on services provided by external organisations. If embedded content, external media, maps or similar features are introduced, those providers may use their own technologies.

Such technologies will be assessed according to their purpose and applicable consent requirements. The relevant provider and purpose should be identified in the cookie information presented to visitors before optional technologies are enabled.

Our website may use third-party website infrastructure, security services, form tools or other technical providers to support its operation.

Where a third party places or accesses information on your device, or receives information through a cookie or similar technology, the relevant provider, purpose and duration should be identified in the website’s cookie preference information.

Third-party providers may operate under their own privacy and cookie policies. Their handling of information is subject to their applicable terms and privacy information.

Cookies may be temporary or persistent. A session cookie normally expires when the browser session ends. A persistent cookie remains for a defined period or until it is deleted.

The appropriate duration depends on the purpose of the technology and the information involved. We aim to use periods that are proportionate to the relevant function and no longer than necessary.

These are duration principles, not a statement that every listed technology is currently installed. The actual cookie name, provider and expiry period should be shown in the website’s current cookie inventory or consent interface.

Where personal data is involved, retention is also considered in accordance with the data protection principles and our Privacy Policy.

When you first visit the website, a cookie preference mechanism should allow you to make an informed choice about optional technologies.

You should be able to:

• Accept optional cookie categories.
• Reject optional cookie categories.
• Choose between available optional categories individually.
• Change or withdraw your consent at a later time.

Optional categories should not be enabled by default. Accepting and rejecting optional cookies should be presented in a clear and accessible manner.

Changing your choice

You can change your preferences through the website’s cookie settings control, where available. Withdrawing consent will stop future use of the relevant optional technologies, subject to the technical time needed to apply the change.

Withdrawing consent does not automatically remove information already collected before withdrawal. You can also delete stored cookies through your browser settings.

Browser settings

Most browsers allow you to view, remove or restrict cookies. You may also be able to configure your browser to block certain cookies or clear them when you close the browser.

Restricting essential cookies may affect certain website functions. Browser controls do not replace the website’s consent mechanism for optional technologies.

Some cookie information may relate to an identifiable individual or be combined with other information in a way that constitutes personal data.

Where this occurs, the relevant information will be handled in accordance with applicable data protection requirements. The purposes and legal bases for processing, data sharing arrangements, retention and individual rights are explained in our Privacy Policy.

Cookie information is not used to determine the suitability of a person’s home styling requirements or to make decisions about the recommendations provided through our consultation services.

For information about personal data submitted through our contact form, including property photographs and room details, please refer to our Privacy Policy.

We may update this Cookie Policy when website functionality changes, when new technologies are introduced, when third-party providers change or when applicable legal requirements are updated.

Where a change affects the purposes or categories of optional cookies, we will provide updated information and obtain fresh consent where required before the affected technologies are used.

Cookie preferences should be reviewed periodically and whenever material changes are made to the technologies used on the website. We do not treat a fixed review interval as a substitute for obtaining valid consent.

If you have a question about this Cookie Policy, the technologies used on our website or the management of your preferences, you can contact us using the details below.